Contact Information

For questions regarding your eligibility or to find out which managed care plan you are enrolled in, you may call the Medicaid Helpline at 1-800-541-2831. It is available from 8:00 a.m. through 8:00 p.m., Monday through Friday and from 9:00 a.m. to 1:00 p.m., on Saturday.

• For more general information on the NY State Medicaid fee for service program visit the New York State Medicaid site.
• For formulary information on the NY State Medicaid fee for service program visit the eMedNY site.
• For more information on the NY State Medicaid Prior Authorization Programs please visit the Magellan Medicaid Administration site.
• For more general information on Medicaid Managed Care visit the New York State Managed Care site.

Disclaimer

The New York State Department of Health (NYSDOH) obtains drug formulary information from Medicaid participating managed care plans on a quarterly basis. Please note NYSDOH publishes the drug formulary information as it is received. This information was last updated on 2020-07-23. As a best practice, always contact or visit your managed care plan's website to obtain the most current information regarding drug coverage.